Wednesday 13 June 2012

updates from AISPA.


Good Evening Speakasians,

As I start to write this update few questions come to my mind, which are being asked by many panelists who call me from all over the country.

The questions listed below are not in any order of importance or priority:
1) Why has the company terminated some employees?
2) Why had the company asked us to keep ready the first set of documents thereby indicating that that restart was around the corner?

3) Why were we advised to keep our sights away from the Court Matters?

4) Why were we asked to “Tighten our Seatbelts” when nothing tangible was in the company’s hands?

I attempt to address the following questions as below:

 at the outset I once again wish to remind this entire family of Speakasians that AISPA is an association of the Panelists and consumers of the company SAOL.
Both these organizations are separate entities and have no operational dependency in any form on one another.
AISPA is an independent organization.
Why has the company terminated some employees?

We all need to understand that the company is in the “people’s” business.

The basic and the most important asset of the company is the “people” associated with the company as employees or as Panelists and consumers.

This act of the company has been a delayed action and should in fact have come at least six months earlier. If the company was in any sort of traditional business they would have done this at least six months back.
That they waited thus far is only because of the nature of our business, which is based on personal relations and dependent on “People”.



I also wish to draw your attention to the fact that it is common in the corporate world whenever a corporate goes in for organizational restructuring, people restructuring is an essential part of such a restructuring plan and this has happened in the SAOL case showing clearly that the company is looking ahead to coming back in a better, more organized and streamlined manner.

It is a dynamic world with various forces working around the clock changing the dynamics and basic matrix of a business model, added to this the challenge of ever changing technological platforms which force a corporate to restructure and align itself to the new dynamics of its business model.<br>
Case in point is when in April 2012, HSBC laid off approx 850 personnel followed by Standard Chartered and Tata AIG. All these companies were forced to look at a better structured man power spread; the need of the hour was to have a lean and mean organization in the new financial year. <br>
Singapore financial year started on 1<sup>st</sup> June and the new plan has been implemented on the same very day.

All in all we should look at this step as a positive and sense that the company has started to get into ship shape.
Is it that the company is getting ready for the impending BUSINESS RESTART?



In any case this act should not affect us Panelists and Consumers even one bit as this falls entirely in the Company’s purview and we should not even venture there.

Why had the company asked us to keep ready the first set of documents thereby indicating that that restart was around the corner?

I wish to draw your collective attention to the last para of the company’s letter dated 26th April as under:

“Please do note that this only a preparatory exercise in anticipation of our business re-starts. Once we get all the permissions from the concerned authorities, we will communicate with you for the next set of actions to be taken”.

It is a normal phenomenon that an individual listens, processes and understands only what we wants to listen and understand.
This is the biggest challenge for communication gurus across the world, added to this is a herd like mentality prevalent in societies like India where everybody tends to believe and follow a particular view point which suits their sensibilities, even if it is far from what has been actually communicated.</p>

The company has over time understood that it takes a long time for any communication to percolate down to the last of the levels, more so now in the absence of “POP UP” Communications.

The company probably did not want any further delays once the Business restarts, as getting documents like Pan Card, ID proof etc are time consuming for people who don’t have it already, this communication came as a fore warning to galvanize people to start acting towards getting these documents in place.

We on the other hand immediately jumped to the conclusion and started rejoicing as if the company had announced RESTART.
The enemy was our misunderstanding of the communication, and the victim was the large, over anxious, Speakasian Family.

I crave leave and request to be allowed to answer the next two questions together:

Why were we advised to keep our sights away from the Court Matters?

Why were we asked to “Tighten our Seatbelts” when nothing tangible was in the company’s hands?

Before I attempt to clarify these two statements which basically emancipated from AISPA, allow me to explain the role of AISPA and the modalities of the updates on AISPA.



 
 
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